For Philip Welsh, Owner and Brewer at Moderation Brewing, he felt that even though they are a small community brewery/taproom, they were spending many lost hours a week just trying to make everything work. As well, they felt that their previous process management system was designed for larger teams, and resulted in Moderation having zero flexibility on many aspects of the business and higher costs than he felt comfortable with.
Philip went on to say, "Many operations were overly complicated, and didn't allow any customization. Integration with other Accounting and POS systems caused more errors than solutions." For the Moderation Brewing team, their previous system was more hassle than it was worth. Because of this, they began looking for another solution, and in came Brew Ninja.